Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Delivery Time
Estimated delivery time is 3–7 business days, depending on your location. Remote areas may require additional delivery time.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS (where available).
Delivery Delays
Unexpected delays due to weather, courier issues, public holidays, or other unforeseen circumstances may occur. We appreciate your patience in such situations.
Incorrect Address
Customers are responsible for providing accurate shipping information. LuxBuy24.com is not responsible for delays or failed deliveries caused by incorrect addresses.
Damaged Packages
If you receive a damaged package, please contact us within 48 hours of delivery with photographs of the product and packaging.